chronoservice.ch

Professional
watch servicing
and certification

Watch Restoration vs.
Watch Servicing

At Chronoservice we pride ourselves on delivering unparalleled care for your loved timepieces. While both watch restoration and watch servicing are essential for maintaining and enhancing the longevity of your watches, they serve distinct purposes and require different levels of expertise.

our services

Watch Servicing: Maintaining Precision and Performance

Watch servicing focuses primarily on the mechanical and functional aspects of your timepiece. Our expert technicians meticulously:

  • Service the Movement: Ensure the watch’s internal mechanisms are functioning flawlessly. This includes cleaning, lubricating, and adjusting the movement to maintain its accuracy and reliability.
  • Battery Replacement: For quartz watches, we provide swift and precise battery replacements to keep your watch running smoothly.
  • Water Resistance Testing: Verify and restore the watch’s ability to withstand water exposure, ensuring its durability in various conditions.
  • Light buffering & Cleaning: Enhance the watch’s appearance by removing surface scratches, tarnish, and dirt from the case, bracelet, and other components

 

Regular servicing is crucial to preserve the precision and performance of your watch, ensuring it remains a reliable companion for years to come.

Watch service

When we service a watch we take these steps:

Taking the watch apart separating case, bracelet and movement

Case & Bracelet

  • Dismantling watch
  • Polishing (on request only)  and cleaning of case
  • seals replacement
  • case assembly
  • Casing the movement
  • Checking water resistance
  • strap / bracelet attachment

Movement

  • Removing hands and dial
  • Inspection and analysing
  • Completely movement disassembly
  • Cleaning of all parts
  • Checking of all parts (optical and technical function)
  • Replaclements of worn or damaged parts
  • Assembly and oiling
  • movement regulation
  • dial and hands setting
  • Timing, regulations and function check

Final inspection

Watch service

When we service a watch we take these steps:

our Services

Watch Restoration

Watch restoration on the other hand is an intricate process aimed at returning your timepiece to its original glory, often restoring its aesthetics. Our restoration services encompass several specialized areas:

Reconstruction of Missing Parts

Over time, watches may lose components due to wear, damage, or loss. Our skilled craftsmen meticulously reconstruct missing parts, ensuring that every element matches the original specifications. Whether it’s a bezel, crown, or intricate movement components, we recreate each piece with precision and care.

Dial Restoration and Reprinting

The dial is the face of your watch, showcasing its beauty and functionality. Our experts restore faded, scratched, or damaged dials, bringing back their original luster and clarity. For watches requiring complete dial replacement, we offer reprinting services that faithfully reproduce the original design, colors, and markings.

Watch Case Repair

The watch case protects the delicate inner workings of your timepiece and contributes significantly to its overall appearance. Our restoration process includes repairing dents, cracks, and other damages to the case, ensuring it retains its structural integrity and aesthetic appeal.

Watch Case Repolishing with Sand Belt and Lapidarium

Achieving a flawless finish requires advanced techniques and specialized equipment. We utilize sand belt polishing to remove surface imperfections and scratches as well as lapidarium polishing. This meticulous process restores the watch case to its pristine condition, enhancing both its beauty and value.

Why Us?

Why choose chronoservice.ch for Restoration and Servicing?

Unmatched Expertise

With over 20 years of experience in the industry, our team of certified watch appraiser and Graduate Gemologists (GIA) as well as a Swiss-certified watchmaker bring unparalleled knowledge and skill to every project.

Comprehensive Services

From routine maintenance to intricate restorations, we handle every aspect of watch care with precision and dedication.

Premium Quality Standards

We adhere to the highest professional standards, ensuring that each watch is treated with the utmost care and expertise.

Competitive Pricing and Fast Turnaround

Enjoy top-tier services at competitive prices, with swift processing to get your cherished timepiece back on your wrist without delay.

Trusted by Collectors and Enthusiasts

Our reputation as a trusted vintage watch dealer and restoration specialist speaks volumes about our commitment to excellence and client satisfaction.

Experience the Art of Watch Restoration and Servicing

Whether your watch needs a routine check-up or a complete restoration, Chronoservice.ch is your trusted partner in preserving the beauty and functionality of your luxury timepieces. Contact us today to discover how we can enhance and protect your valuable watches with our expert services.
contact us
our services

Certificates

We provide originality certificates and value appraisals for insurance purposes. As a certified watch appraiser and Graduate Gemologist (GIA), I can evaluate entire collections and offer strategic advice for collectors. With over 20 years of experience as a professional vintage watch dealer, I deliver expert assessments and tailored collecting strategies to meet your needs, In detail:

1. Authenticity Certificate

  • Purpose: Verifies that the watch is genuine and not a counterfeit.
  • Contents: Details about the watch model, serial numbers, brand-specific markings, and verification from authorized databases or manufacturer references.
  • Importance: Essential for buyers to confirm they are purchasing an authentic timepiece and for owners to validate their collection.

2. Originality Certificate

  • Purpose: Confirms that all components of the watch are original and have not been replaced or modified with non-genuine parts.
  • Contents: Information on the watch’s parts, including the movement, dial, hands, and case, along with statements regarding any replacements or restorations.
  • Importance: Increases the watch’s value and desirability, especially for collectors who prioritize originality.

3. Value Appraisal Certificate

  • Purpose: Provides a professional estimate of the watch’s current market value.
  • Contents: Detailed valuation based on factors like brand, model, condition, rarity, and recent market trends.
  • Importance: Crucial for insurance coverage, estate planning, resale, and personal knowledge of the watch’s worth.

4. Insurance Appraisal Certificate

  • Purpose: Offers a detailed valuation specifically tailored for insurance purposes.
  • Contents: Comprehensive description of the watch, its condition and the appraised value, often including photographs.
  • Importance: Necessary for obtaining adequate insurance coverage to protect against loss, theft, or damage.

5. Condition Report

  • Purpose: Assesses the physical and functional state of the watch.
  • Contents: Detailed evaluation of the watch’s exterior (case, crystal, bracelet/strap) and interior (movement functionality), noting any wear, damage, or required repairs.
  • Importance: Helps buyers understand the watch’s current state and assists sellers in disclosing any issues, thereby fostering transparency.

6. Service and Restoration Certificate

  • Purpose: Details any maintenance, repairs, or restorations performed on the watch.
  • Contents: Records of services conducted, parts replaced, and the current status of the watch post-service.
  • Importance: Provides assurance of the watch’s upkeep and can positively impact its value and longevity.

7. Appraisal Report for Estate or Legal Purposes

  • Purpose: Offers a formal valuation and description for legal matters such as estate settlements, divorces, or probate.
  • Contents: Comprehensive details about the watch, including appraised value, condition, and authenticity, often notarized or officially signed.
  • Importance: Provides legally recognized documentation to support asset distribution or claims.

8. Comprehensive Appraisal Report

  • Purpose: Combines multiple aspects of the above certificates into a single, detailed document.
  • Contents: Includes authenticity, originality, value appraisal, condition, provenance, and any service history.
  • Importance: Serves as an all-in-one reference for clients needing extensive documentation for various purposes.
Our Team

Who we are

Find out who we are and who our experts are.

Andrea Marzari

Gemologist & Watchmaker

Education and Certifications: Bachelor of Science in Communication, Marketing, and Advertising, Boston University GIA Graduate Gemologist Certified Watch Appraiser (CCIA TS) Professional Experience: Founder and Owner, Lorologiese – Fine Watches Co-founder and Partner, T3 Special Watches (Independent Watchmaker) Based in Switzerland

Andrea Marzari

Simone Taddei

Watchmaker

Professional Qualifications: Swiss Watchmaker Certification (AFC), 2018 Current Role: Specialist in the repair and restoration of vintage and manufacture-grade watches, @ Lorologiese – Fine Watches Based in Switzerland

Simone Taddei

our services

Free Watch Pick-Up & Shipping Service for Our Swiss Clients

At  Chronoservice we understand the value and importance of your timepieces. To provide you with the utmost convenience, we offer a complimentary pick-up and shipping service using trusted carriers DHL and FedEx. Follow the steps below to send your watch to us securely and effortlessly.

1. Schedule Your Pick-Up

a. Contact Us:
  • Email: chronoservice24@mail.com
  • Phone: +41 91 980 2424
  • Online Form: Visit our Pick-Up Service Page and fill out the request form.
b. Provide Necessary Details:
  • Full Name
  • Address
  • Preferred Pick-Up Date and Time
  • Contact Number
  • Email Address
  • Choose Carrier: Select either DHL or FedEx based on your preference.
c. we will book the shipment and email you the shipping label for you to print

2. Prepare Your Watch for Shipping

a. Secure Packaging:
  • Packaging: Use a sturdy, padded box to protect your watch during transit. 
  • You do not have to use the watch original box, or send the original paperwork
  • Protective Materials: Ensure the watch is cushioned with bubble wrap or foam to prevent movement.
b. Documentation:
  • Service Request Form: Complete and include the service request form provided by us.

3. Hand Over to the Carrier

a. During Pick-Up:
  • Verify Contents: Ensure all items, including the watch and documentation, are securely packaged.
  • Receive Tracking Number: The carrier will provide you with a tracking number. Keep this for your records.
b. Self-Shipping Option:
  • If you prefer to drop off the package yourself, visit your nearest DHL or FedEx location and use the provided shipping label (available upon request).
  • You can also ship us your watches directly with Swiss Post, using registered services with signature

4. Shipping Information

  • Insurance: Your package is fully insured at no additional cost.
 From Us to You:
  • Once your watch has been serviced we will securely package and ship it back to you using the same carrier
  • Or through Swiss Post, using registered services with signature .
  • You will receive a notification with the return tracking number.

5. Important Tips

  • Double-Check Addresses: Ensure both your pick-up and delivery addresses are accurate to avoid delays.
  • Contact Information: Keep your phone and email accessible in case the carrier needs to reach you.

6. Support and Assistance

If you have any questions or need assistance at any step of the process, our dedicated support team is here to help:

7. Security and Confidentiality

Your trust is paramount. Rest assured that all shipments are handled with the highest level of security and confidentiality. We adhere to strict professional standards to ensure your watch is safe throughout the entire process.

Thank you for choosing Chronoservice for your watch servicing needs. We look forward to providing you with exceptional care and swift service.

Chronoservice.ch Sagl

Address: Riveta da la tor 20 – 6922 – Morcote – Switzerland

Website:  www.chronoservice.ch

Email: chronoservice24@gmail.com

Phone:  +41 91 980 2424

Form request

Watch Service Request Form